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4

Excellent service. People here were really polite and professional and got us in and out in a jiffy. I would definitely come here the next time I've a flat.

1

Starting on a positive note...Great staff. Friendly and attentive. Complimentary rides. Apologetic and kind. I have no personal issues with anyone.... That being said, I have a problem with my car and narrow down what it is by playing with the car. I don't want to throw parts at it so I take it in and tell them it wont pass smog because of one of these issues knowing it's a simple and quick fix. I forget to connect a tube before i take it so they charge me 110 and send me home. $110 TO PLUG THE TUBE IN! Not surprisingly that wasn't the issue and the light comes back on before I get home. They keep the car another day and night and charge me another 155 to replace a simple 30-60 dollar part (depending on the store) but by now it's too late and I don't want to start an issue so I pay. Car runs great so I take it to get smogged and it fails due to the codes being recently erased. They tell me the shop should have definitely told me it wouldn't pass unless I drove it a few days. Again, it can be argued that it's partially my fault. I call to tell them and they were kind and apologetic but that does nothing for me. They said I should have said I was getting it smogged (which i did neumerous times) and they would have mentioned it. I understand their side of this and it's just policy but I wish I would have gone somewhere else. I hate giving bad reviews especially since the people we very nice and it wasn't their fault. But I'll probably never go back. I've heard too many stories like mine.

5

What can I say, Excellent service as always! I trust nobody but your team for my tire needs. Thank you again!!!

5

Great shop... Friendly people and great service. I will continue my business with them for the rest of my stay in Ridgecrest.

1

I bought new tires and a week later I got a tiny stick stuck on sidewall and it was flat and they wouldn't offer me a warranty. Go to motion tire!!

5

They provided fantastic customer service and vehicle care. They went out of their way to save me some money and to make sure my car was safe. They also provided me with a ride home while they worked on my car. I highly recommend them.

Thank you so much for coming in and for the review! We really appreciate it

- A & L Tire and Service Center
5

They provided fantastic customer service and vehicle care. They went out of their way to save me some money and to make sure my car was safe. They also provided me with a ride home while they worked on my car. I highly recommend them.

1

Called to make sure they had synthetic oil. Assured me they did. One hour and 20 minutes after started I found out they didn't and had to order it. An oil change should take maybe 20 minutes Terrible customer service. I had to ask what going on they never offered info on delay. Never come back

5

On a recent trip from San Diego to Mammoth Lakes, I began having several significant problems with my 1981 Toyota RV truck. I was able to make it into Ridgecrest, and the A&L Service Center. From the moment I walked in, the folks there were not only fast and courteous, but they were also professionals to the point of perfection. They were able to quickly assess and diagnose several complex problems I was experiencing........I mean within an hour, I knew what was wrong, and how much time and money it was going to cost me. As it turned out, my truck being almost 35 years old, needed parts which wouldn't come in until the following day. My truck is an RV, and so the friendly folks there invited me to spend the evening in a quiet place in the rear of their many service bays........AND, they also generously offered to let me hook into their electricity for the night, as well! The next morning, the parts came in earlier than expected, and I was completely repaired and back on the road in just over an hour! If you are looking for quality service from friendly professional folks, you need not look further than A&L Tire and Service Center. Five stars, no question!

5

On the road came in with a questionable spare had about 4 hours of drive to destination got turned around in no time and back on the road. Professional and knowledgeable staff.

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