Needed a oil change and tire rotation with a flat repair. Set up a appointment for another day as was weekend. Was told over the phone let us WOW you with our service! All ready to be wow'd and was I, but in the other way. Was there for almost two hours and that's with a appointment. Was told my flat repair couldn't be done, was shown why. I needed all tires in a perfect world. I was told I would have a estimate for the suggested work. I asked ( knowing myself already) what size was my tire they had no clue what size it was.. this was after they "completed " their work. Had a coupon too. First no tire rotation due to tires and part of coupon, no inspection done either, no size of tires or any other suggestion other than and I quote"needs tires replaced " no cause no reason for the replacement listed. When asked about what I have to choose from he told me he recommends one tire. Really? No choose for the consumer? I saw others get dealt with and as a former service writer (works as the guy you speak to about your car) I saw countless people getting the same treatment. One recommendation for repair and that's it. Maybe since I came from a bigger city I foolishly expected better service in a smaller town. So much for being wow'd. Charged full price mind you no inspection and no tire rotation.