I'm sorry for the lateness of this review - I should have written this up a couple of months ago. Marco and the A&L Service team truly helped me out in a time of need. My car broke down in the middle of Death Valley, probably one of the worst places in the country to have your alternator die... I was able to get my car towed to Ridgecrest, and after frantically calling every repair shop in town (on a Saturday evening no less), A&L was not only still open but gladly accepted my car into their shop. Marco went above and beyond by letting my girlfriend and I hang out well into the evening in the front office while I waited on a ride back to Los Angeles. He stayed with us after-hours to make sure that we were comfortable and safe. The service done to my car was impeccable and it has been running smoothly ever since. His prices are more than fair. It is nice to know that there are still repair shops that pride themselves on taking care of not just the vehicles, but the people as well. I wish I would give you 6 stars, but I'll have to settle for 5/5. Thank you all again and Marco - you're the man!
Thank you for the awesome review James. I happened to be working with Marco this morning and he totally remembers you and your girlfriend. He was very pleased to read your response. We take pride in providing the best possible customer service to everyone, not just our local customers, and it is nice to hear customers appreciation for it. I'm glad to know that Marco was able to help you out with a bad situation and get your car repaired and back on the road.
- A & L Tire and Service Center