5

Honesty and loyal to customers and thats what A&L is all about.

5

Had a flat on my semi trailer. My company called them to come out and replace or repair it. They arrived in 30minutes and patched it in no time. Excellent service!

Thank you for the great review. We understand that to be stranded in this area is no small matter, and for semi drivers such as yourself time is money. Glad to have helped.

- A & L Tire and Service Center
2

I give them 2 stars not for the customer service from there road service but for the company its self. These guys have young kids working changing out tires on big trucks with out air Jack's, under powered compressors and no works lights. The kid got the tires changed quickly but I had to let him borrow my flash light so he could see what he was doing because they do not provide them with any kind of work light on there pickup beds. I've had many tires changed and it usually doesn't take more then a minute or 2 to fill a tire to 100psi. It's taking quit a bit more time then that because the compressor is lacking power. The lug nut hammer they are using sounds starved for power. They are also making these guys use a bottle Jack with out a jackstand. Very unsafe practice I feel very bad for them

5

Stopped in on a Friday afternoon to get a quote for new tires on my pick-up. They had me scheduled for first thing Monday morning! Did not have to wait a week like other places. Also had them do my oil change as well as replace the motor for one of my window. Parts were ordered that Friday and arrived in time for my appointment on Monday. All the employees were very nice and professional. Prices were right where I expected them to be, no surprises or sticker shock. They went above and beyond to get my truck 100% done by the time I needed it to go to work that afternoon. Highly, highly recommended!

Thank you so much for you awesome review Breen. We are happy to have addressed all the issues with your truck, in a timely manner. We strive for excellence in customer service. We look forward to seeing you again.

- A & L Tire and Service Center
5

These guys are so awesome! Took our car to this shop to have tire checked for loss of air pressure, as someone removed the cap of tire in our car in our hotel's parking lot and caused us to suspect a flat tire. The guy who greeted us was such a pro! He worked to find all means to check any holes in tires, did all the work in a cold weather, and when found no flat or puncture, he didn't charge us. What a honest person! The best service we've had in a long while.

Thanks for the wonderful review, Daisy! We are glad we were able to help you get back on the road quickly and safely. We appreciate your business and kind words.

- A & L Tire and Service Center
5

We were driving to Mammoth for a job when we got a flat tire on the backhoe trailer. Al had us on the road in 30 . Thanks Al, you keep up the good work!

5

Great People & Fantastic Service!!!

5

Great customer service good place to go!

5

Good customer service. They take time to make sure they are taking care of your problem and not just racking up labor fees.

2

I didn't have the best experience here. We have been bring in our cars here since we moved into Ridgecrest. One of the things I liked about this place was that they did not charge for the dignosic cost if we fix it with them. One day my Ford explorer was dumping coolent. I brought it in and told them that it is dumping coolent. I bought it in 2 weeks prior and they did pressure test and found nothing. She says it is going to be $120 for the dignosic and I was fine with it since I was going to fix it with them. They found the problem quickly since it was dumping coolent... They said it was going to cost $1k to fix. I agreed to the cost but looking at the bill... They charged me the dignosic cost of $120. I called and asked about the dignosic cost she says they always charge for the dignosic cost... So later that day, I look under my truck and noticed that it is leaking oil... I was panicking and called A&L right away. They call me the next day and said it was the transmission fluid... I asked how this happened but didn't say... something about the transmission line next to the radiator... They fixed it free of charge

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